Shipping policy

From Monday to Thurday, orders placed after 11:00 a.m. (Spain time) will be processed and sent the next day (provided it is a business day). On Friday, orders placed after 11:00 a.m. (Spanish time) will be processed and sent on Monday (provided it is a business day), as well as orders placed on Saturday and Sunday. (These processing days may be affected during the months of August and December due to holiday periods. Orders with customs processing will be prepared at the end of the holiday period).

Shipping countries and times:

Free shipping on orders of €75 or more.

Country

Delivery time approx.

Costs

Spain (Peninsula)

24/48 hours

* Calculation before payment.

Spain (Balearic Islands only)

2-3 days

* Calculation before payment.

Spain (Canary Islands)

2-3 days (from origin to destination customs)

* Calculation before payment.

* The expenses derived from customs clearance and taxes at destination will be borne by the recipient.

Spain (Ceuta and Melilla)

3-4 days (from origin to destination customs)

* Calculation before payment.

* The expenses derived from customs clearance and taxes at destination will be borne by the recipient.

Andorra

24/48 hours (from origin to destination Customs)

* Calculation before payment.

* The expenses derived from customs clearance and taxes at destination will be borne by the recipient.

Germany - Austria - Belgium - Netherlands - Italy - Luxembourg

4-5 days

* Calculation before payment.

Bosnia

6-10 days

* Calculation before payment.

Bulgaria - Croatia - Denmark - Slovakia - Slovenia - Estonia - Finland - Greece - Ireland - Latvia - Lithuania - United Kingdom - Czech Republic - Romania

5-6 days

* Calculation before payment.

France

3-4 days

* Calculation before payment.

Hungary - Poland - Sweden

4-6 days

* Calculation before payment.

Norway

4-6 days (from origin to destination customs)

* Calculation before payment.

* The expenses derived from customs clearance and taxes at destination will be borne by the recipient.

Portugal (Peninsula only)

24/48 hours

* Calculation before payment.

Serbia

6-10 days

* Calculation before payment.

Switzerland

5-6 days (from origin to destination customs)

* Calculation before payment.

* The expenses derived from customs clearance and taxes at destination will be borne by the recipient.

 

For shipments outside of these areas, please contact us via email atencionalcliente@doctorcutillas.com. Outside the national territory, customs charges will be applied, if any.

PRODUCT AVAILABILITY.

All orders placed in www.doctorcutillas.com are subject to the availability of the items at the time of purchase. If any of the items in your order are not in stock, we will inform you immediately, giving you the option to replace them with a similar item. If you do not want to replace the item with another, procederemos a reembolsarle la cantidad que usted haya abonado en un plazo de 14 días.